Delivery, shipping & return

Shipping costs

  • We have free delivery in The Hague (Zip code 25)
  • For the Netherlands, the shipping costs are € 6.50 for orders up to € 75
  • Orders above € 75 to be delivered in the Netherlands have free shipping
  • Pick up and pay at our store in The Hague
  • For Belgium, the shipping costs are € 8.75 for orders up to € 100
  • Orders above € 100 to be delivered in Belgium have free shipping
  • Shipping costs to other countries are upon request

Shipping and Delivery in The Hague (PC 25), Rijswijk (PC 2281, 2282) and Voorburg (PC 2275)

We strive to deliver or ship your order within 2 days.

We reuse packaging as much as possible for shipping. This reduces the waste of materials and allows us to minimize our footprint.

Pick up from the store

It is also possible to pick up orders and pay in the store. Look for our opening hours at the bottom of this page.

Returns policy

  • 14 days reflection period for standard items
  • Returns if undamaged, in original packaging and in immediately resalable condition
  • Returns of personalized items are not possible
  • Shipping and returns costs for buyer
  • Direct return to the store without shipping costs is possible
  • Money will be refunded upon receipt of the returned products if in good condition.
  • When returning the entire shipment, we will also credit any shipping costs for the outbound shipment.
  • See also the general terms and conditions