Shipping costs

  • We have free delivery in The Hague (Zip code 25)
  • For the Netherlands, the shipping costs are € 4.95 for orders up to € 75
  • Orders above € 75 to be delivered in the Netherlands have free shipping
  • Pick up at our store in The Hague is free of charge
  • For Belgium, the shipping costs are € 8.75 for orders up to € 100
  • Orders above € 100 to be delivered in Belgium have free shipping
  • Shipping costs to other countries are upon request

Delivery in the city of The Hague (Zipe code 25)

  • At the opening days of our store, we intent to deliver at the same day.
  • During weekdays delivery will be done between 6-8 pm.
  • At the weekend delivery will be done between 5-7pm.
  • Orders made at Monday or Tuesday will be delivered at Wednesday.
Payment with a debit card is possible upon delivery. We could not accept cash payments.

Shipping policy

For shipment of your order we keep to the scheme below :
  • Orders done at Wednesday will be shipped at Thursday
  • Orders done at Thursday or Friday before 3 pm, will be shipped at Friday
  • Orders done at Friday after 3 pm, Saturday or Sunday before 5 pm, will be shipped at Monday
  • Orders done at Sunday after 5 pm, Monday or Tuesday, will be shipped on Wednesday
We reuse packaging as much as possible for shipping. This reduces the waste of materials and allows us to minimize our footprint.

Returns policy

  • We offer a 14-day peace of mind guarantee on purchases for standard products
  • Returns only will be accepted if undamaged and in original packaging
  • Returning customized products is not possible
  • Return shipping and costs are to the buyer
  • Returns directly at the location of our store could be done without additional costs
  • Money will be refunded upon receipt of the returned products when in good condition
  • See also the general terms and conditions